Frequently Asked Questions

 As a service to our current clients, we have compiled a list of frequently asked questions that will better assist you. In the event that you cannot find the required information below, feel free to use our online customer service request form, or contact us via telephone.

Click on a question below:

• Who do I contact regarding maintenance issues (heating, air conditioning, lighting, or plumbing)?
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• I need to have telephone repair work done, what do I need to do so they can complete their work?
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• Who do I direct inquires regarding rent payments or accounts payable?
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• What days are trash days and what do we do with our recyclables?
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• I have a question regarding my lease contract.  Who do I contact?
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• Our company is growing. We would like information on additional space, restructuring, and expansion.  Who do we contact?
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• What are the building's hours of operation? What time are the main entrance's doors locked and what kind of security is provided?

1. Maintenance Issues
   Should you have any problems concerning building maintenance, i.e. heating, air conditioning, lighting, or plumbing in your suite or building, contact our office at 609.896.1558. We will schedule our maintenance technician for service.
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2. Telephone Repair Work

   In the event that you need telephone repair work, please contact our office using our online form or via telephone when you schedule the work with your service company.  The service company will need access to the telephone closet located in the core area of the building.  If the office is given advanced notice, we will be able to activate the existing tenants access card to unlock the required room for that day.
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3. Rent Payments or Accounts Payable
   If you have questions regarding rent payments or accounts payable, please contact Kim Jingoli or Clare Sparano.
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4. Trash Removal and Recyclables
   Trash days vary by building:
   Mountain View: Tuesday night. Recyclables in hall. 
   Parkway: Tuesday night. Recyclables in hall.
   Princeton Pike: Wednesday night. Recyclables in hall.
   Thanet Circle: Handled by custodial company. 
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5. Lease Contracts
   For questions regarding your lease contract, please contact Stacey Markowitz or Linda Herbster.
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6. Additional Space, Restructuring, and/or Expansion
   For information on additional space, restructuring, and/or expansion, please contact Stacey Markowitz or Linda Herbster.
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7. Building Hours and Security
   The building entrance doors unlock at 7:00 a.m. and lock at 6:00 p.m.  The tenant is given card access to the building entrance doors and has 24-hour a day access to the building.  Each Tenant is issued two (2) access cards upon occupancy and additional cards may be obtained, at a nominal cost, by providing the office with the required information.  The building parking lots are patrolled by off-duty police nightly.